At Urban Accessories Hub, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website urbanaccessorieshub.com and make purchases from our store.

By using our website, you agree to the terms outlined in this policy. Please read it carefully to understand how we handle your information.

1. Information We Collect

When you visit Urban Accessories Hub, we collect different types of information, including:

a. Personal Information

• Account Information: When you create an account, we collect your name, email address, phone number, billing and shipping address, and other contact details.
• Payment Information: When making a purchase, we collect payment details such as credit card information or other payment methods. This information is securely processed through our payment gateway provider.
• Order History: We may store your order history for internal purposes such as processing returns, exchanges, and providing customer support.

b. Non-Personal Information

• Website Activity: We may collect information on how you interact with our website, such as browsing patterns, pages visited, and time spent on our site.
• Device Information: We may collect details about your device (e.g., browser type, operating system, IP address) to enhance your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations, shipping updates, and receipts.
• Customer Support: To respond to inquiries, provide assistance, and address any issues or concerns.
• Improving Our Services: To analyze website traffic and user behavior, improve our website’s performance, and enhance your shopping experience.
• Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and discounts. You can opt out of marketing communications at any time by clicking “unsubscribe” in the email.
• Legal Compliance: To comply with legal requirements and protect our rights in the event of a dispute.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, marketing, and other services. These providers are obligated to keep your information confidential and secure.
• Legal Requirements: If required by law, we may disclose your personal information to government authorities or law enforcement agencies.

4. Data Security

We use a variety of security measures to protect your personal information, including secure payment gateways, encryption, and other safeguards to prevent unauthorized access or misuse of your data. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and improve your browsing experience.

You can adjust your browser settings to accept or decline cookies. However, disabling cookies may impact your experience on our site.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct any inaccurate information in your account.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.
• Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking “unsubscribe” in any promotional email you receive.
• Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].