Welcome to Urban Accessories Hub. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

When you interact with Urban Accessories Hub, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely through third-party payment providers (we do not store your full payment card details).

  • Order Details: Products purchased, order history, and delivery preferences.

  • Technical Information: Your IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding purchases, shipping, or support.

  • To improve our website, products, and services.

  • To send promotional offers, updates, or newsletters (only if you opt-in).

  • To comply with legal and regulatory requirements in Canada.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist us in running our business.

  • Legal Authorities: When required by law or to protect our rights, safety, and property.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized recommendations. You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights (Canadian Privacy Law)

As a customer in Canada, you have the right to:

  • Access and request a copy of the personal data we hold about you.

  • Request corrections to your personal information.

  • Withdraw consent from receiving marketing communications.

  • Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us by Contact Form

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”