Return & Refund Policy

Effective Date: [Insert Date]

We want you to be fully satisfied with your purchase from Urban Accessories Hub. If you are not happy with your order, we are here to help.

1. Returns

  • You may return most new, unopened, and unused items within 14 days of delivery.

  • To start a return, please contact us via Contact Form with your order number.

  • The product must be in its original packaging, unused, and in resellable condition.

2. Non-Returnable Items

  • Opened or used accessories (e.g., earphones, screen protectors).

  • Clearance or final sale items.

  • Items without original packaging.

3. Refunds

  • Once we receive and inspect your return, we will notify you about the approval or rejection.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange, contact us via Contact Form.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or an error was made in your order.